Terms & Conditions

Welcome to ListaCRM. By accessing or using our platform, you agree to be bound by the following Terms & Conditions. Please read them carefully before using the service.

Effective date: 16-02-2026

These Terms & Conditions govern your access to and use of ListaCRM, a real estate CRM platform operated by E-systematic, a company based in Egypt.
By accessing or using ListaCRM, you agree to these Terms.


1. Acceptance of Terms

By creating an account, connecting external services, or using ListaCRM, you confirm that you have read and agree to these Terms and our Privacy Policy.

If you do not agree, you must discontinue use of the platform.


2. Description of Service

ListaCRM is a cloud-based CRM platform designed for real estate professionals and businesses to manage leads, contacts, listings, communications, and marketing activities.

The platform may integrate with third-party services including Meta (Facebook, Instagram, WhatsApp) to import leads, manage communications, and synchronize business data.


3. User Eligibility

You must be at least 18 years old and authorized to operate business accounts you connect to ListaCRM.

If you connect a Facebook Page, Instagram account, or WhatsApp Business account, you confirm you are an authorized administrator of that asset.


4. User Accounts

You are responsible for:

  • maintaining login credential confidentiality

  • ensuring account information is accurate

  • all activity under your account

You must notify us immediately of unauthorized access.


5. Use of Meta (Facebook, Instagram & WhatsApp) Services

ListaCRM allows users to connect their Meta accounts, including Facebook Pages, Instagram accounts, and WhatsApp Business accounts.

By connecting these services, you authorize ListaCRM to access certain data through Meta APIs based on permissions you grant.

This may include:

  • basic profile information

  • Facebook Page data

  • lead form submissions

  • messaging metadata

  • Instagram business account data

  • WhatsApp Business messages and contact data

This data is used only to:

  • import and manage leads

  • enable CRM communications

  • provide customer support tools

  • synchronize authorized business assets

We do not sell Meta data or use it for advertising resale.

All use of Meta data complies with:

  • Meta Platform Terms

  • Meta Developer Policies

You are responsible for ensuring you have permission to process and contact leads collected through Meta platforms.


6. Lead Data & Communications

If you run ads or collect leads through Facebook, Instagram, or WhatsApp:

  • You are responsible for lawful communication with leads

  • You must comply with applicable marketing and privacy laws

  • You must honor opt-out or deletion requests

ListaCRM only processes this data on your behalf as a CRM provider.


7. Data Ownership

You retain ownership of all data you upload or manage within ListaCRM.

By using the platform, you grant ListaCRM permission to store, process, and transmit data as required to provide services and integrations.


8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect data.

However, no system is completely secure and we cannot guarantee absolute protection.


9. Third-Party Services

ListaCRM integrates with third-party platforms including Meta services.

We are not responsible for:

  • changes to external APIs

  • outages

  • third-party policies

Use of third-party services is subject to their respective terms and policies.


10. Data Deletion & User Requests

You may request deletion of your account or data at any time.

To request deletion of data obtained through Facebook, Instagram, or WhatsApp integrations, contact:

privacy@listacrm.com

We will process requests within a reasonable timeframe in accordance with applicable laws and Meta requirements.


11. Acceptable Use

You agree not to:

  • misuse the platform

  • access data without authorization

  • scrape or resell platform data

  • use the system for unlawful messaging or spam

  • violate Meta policies

We may suspend accounts that violate these rules.


12. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability.

Maintenance or technical issues may cause temporary downtime.


13. Intellectual Property

All platform software, branding, and design are owned by ListaCRM / E-systematic and protected by intellectual property laws.

You may not copy, distribute, or reverse engineer any part of the system.


14. Limitation of Liability

ListaCRM is provided “as is.”

To the maximum extent permitted by law, we are not liable for:

  • indirect damages

  • data loss

  • business interruption

  • third-party service failures


15. Modifications

We may update these Terms periodically.

Continued use of the platform after updates constitutes acceptance of revised Terms.


16. Termination

We may suspend or terminate accounts that:

  • violate these Terms

  • misuse Meta integrations

  • create security risks

Users may request account termination at any time.


17. Governing Law

These Terms are governed by the laws of Egypt, unless otherwise required by applicable international regulations.


18. Contact Information

Company: E-systematic
Product: ListaCRM
Country: Egypt
Website: https://listacrm.com
Email: privacy@listacrm.com

Side Menu