Privacy & Policy

This Privacy Policy explains how ListaCRM collects, uses, and protects your personal and business data.

Effective date: 16-02-2026

ListaCRM is a real estate CRM platform operated by E-systematic, a company based in Egypt.
This Privacy Policy explains how we collect, use, and protect information when you use ListaCRM and when you connect Meta services such as Facebook or Instagram.


1. Information We Collect

We may collect the following types of information:

Account Information

  • Name

  • Email address

  • Phone number

  • Company and agent details

CRM Data

  • Leads, buyers, sellers

  • Properties and listings

  • Notes, activities, and communications

Technical Data

  • IP address

  • Device and browser information

  • Log and usage data

Analytics
We collect usage data to improve performance and user experience.


2. How We Use Information

We use collected data to:

  • Provide CRM and MLS-related services

  • Manage leads, properties, and transactions

  • Personalize user experience

  • Improve system performance and stability

  • Provide support and communication

  • Maintain security and prevent fraud

We do not sell user data to third parties.


3. Use of Facebook & Instagram Data

If you connect ListaCRM with Facebook or Instagram, we may receive limited data depending on permissions granted, such as:

  • Name

  • Email address

  • Profile information

  • Lead data from Meta lead forms

This information is used only to:

  • Authenticate users

  • Import leads

  • Enable CRM communication features

We do not share Meta user data with third parties for advertising or resale.

ListaCRM’s use of information received from Meta APIs complies with the Meta Platform Terms.


4. Third-Party Integrations

ListaCRM may integrate with external services (including Meta platforms).
These services may access limited data only when authorized by the user.
Their privacy practices are governed by their own policies.


5. Data Security

We implement industry-standard security measures to protect data from unauthorized access, misuse, or loss.
However, no system can guarantee absolute security.


6. Data Storage & Retention

Data is stored securely and retained only as long as necessary to provide services or comply with legal obligations.


7. User Rights

Users may request to:

  • Access their data

  • Correct or update data

  • Export data

  • Delete data

To make a request, contact us using the details below.


8. Data Deletion Requests (Meta Requirement)

If you use Facebook or Instagram to access ListaCRM and want your data deleted, you may request deletion by emailing:

privacy@listacrm.com

Include your account email and request details.
We will process deletion requests within a reasonable timeframe.


9. Cookies & Tracking

We may use cookies or similar technologies to improve functionality and analytics.
You can adjust browser settings to manage cookies.


10. Policy Updates

We may update this policy from time to time.
Continued use of ListaCRM means you accept the updated policy.


11. Contact Information

Company: E-systematic
Country: Egypt
Website: https://listacrm.com
Email: privacy@listacrm.com

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